Terms Of Service

Effective date: 30 May 2026

These Terms of Service ("Terms") govern your access to and use of Curatebase ("Service"), operated by Curatebase Pty Ltd ("we", "us", or "our"), an Australian-registered company. By creating an account or using the Service, you agree to be bound by these Terms.

If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

1. The Service

Curatebase is a B2B social media management and employee advocacy platform that allows teams to create, schedule, approve, and publish content to social media platforms including LinkedIn, X (Twitter), Facebook, Instagram, and Bluesky. The Service includes AI-powered content generation features, analytics, and integrations with third-party services.

2. Accounts and Workspaces

• You must provide accurate information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• Each workspace is associated with one billing owner who is responsible for all charges.
• You may invite team members to your workspace. You are responsible for their use of the Service.
• You must be at least 18 years old to use the Service.

3. Subscriptions and Billing

Curatebase operates on a subscription model charged per active user per month.

• Billing is in advance. Payment today grants access for 30 days.
• A 14-day free trial is available for new workspaces. No credit card is required during the trial.
• After the trial ends, a valid payment method is required to continue using the Service.
• Seat counts are updated in real time. Adding or removing users is prorated to your next invoice.
• Subscriptions renew automatically at the end of each billing period unless cancelled.
• On cancellation, access continues until the end of the current paid period. We do not provide refunds for unused portions of a billing period.
• All prices are in USD. Stripe processes all payments. By providing payment details, you agree to Stripe's terms of service.
• We reserve the right to change pricing with 30 days' notice to your registered email address.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation, including Australian consumer law and anti-spam legislation.
• Post content that is defamatory, harassing, discriminatory, or infringes third-party intellectual property rights.
• Attempt to reverse engineer, decompile, or extract source code from the Service.
• Circumvent any security, rate-limiting, or access control mechanisms.
• Use automated tools to scrape or extract data from the Service beyond what is permitted by our API.
• Impersonate another person or entity.
• Transmit malware, spam, or other harmful content.

We reserve the right to suspend or terminate accounts that violate these provisions without notice.

5. Social Media Platform Compliance

The Service facilitates posting to third-party social media platforms. Your use of those platforms must comply with their respective terms of service. We are not responsible for:

• Changes to third-party platform APIs or policies that affect the Service.
• Content removed or accounts suspended by third-party platforms.
• The accuracy or availability of data returned by third-party platform APIs.

LinkedIn, X, Instagram, Facebook, and Bluesky are independent services not affiliated with Curatebase.

6. AI Features

The Service includes AI-powered features including content generation and remix functionality. Regarding these features:

• AI-generated content is provided as a starting point and may require review before publication.
• You are solely responsible for all content published through the Service, including AI-generated content.
• We do not claim ownership of content generated using your inputs.
• Your content may be processed by third-party AI providers to deliver these features. We do not use your content to train AI models.

7. Intellectual Property

You retain ownership of all content you create, upload, or publish through the Service. By using the Service, you grant us a limited, non-exclusive, royalty-free licence to process, store, and transmit your content solely to provide the Service.

The Curatebase name, logo, platform design, and underlying software are owned by Curatebase Pty Ltd. You may not use our intellectual property without prior written consent.

8. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy, incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Third-Party Integrations

The Service integrates with third-party services including Zernio (social publishing), Stripe (payments), Slack, and Zapier. Your use of these integrations is subject to those providers' terms of service. We are not responsible for the availability, accuracy, or conduct of third-party services.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by Australian law, we disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or that any specific result will be achieved from use of the Service, including any particular reach, engagement, or revenue outcome.

11. Limitation of Liability

To the fullest extent permitted by law, Curatebase Pty Ltd will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service. Our total aggregate liability to you will not exceed the amount you paid us in the three months preceding the claim.

Nothing in these Terms limits our liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under Australian Consumer Law.

12. Indemnification

You agree to indemnify and hold harmless Curatebase Pty Ltd and its officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the Service, your content, or your violation of these Terms.

13. Termination

We may suspend or terminate your access to the Service at any time if you breach these Terms, or for any other reason with 30 days' notice. On termination:

• Your access to the Service will cease.
• All workspace data will be permanently deleted within 30 days.
• Any outstanding fees become immediately due.

You may terminate your account at any time through the billing settings in your workspace.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales. Nothing in these Terms limits your rights under the Australian Consumer Law.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email to your registered address at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact us at: hi@curatebase.com